People resting at outdoor tables in the old town of Oudenaarde, a city in the Flemish Region of Belgium. Famous is its town hall, a beautiful Flamboyant Gothic-style building listed in the UNESCO World Heritage Site.

Information

Welcome to our house !

We have gathered as much information as possible about the house on this page.

If you have any questions, please do not hesitate to contact us.

Location
The house / Facilities
Manuals
Access to the house
House rules
Terms and conditions
Privacy policy

Location:

The address where you can find us is
Leenvoetweg 17, 9700 Oudenaarde, Belgium.

If you wish to use a GPS, click here.

You can park your car(s) by turning into Beverstraat 48.
The Pimpompul car park is on the left of the driveway.

 

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Mi casa, su casa.

You can use the whole house.

However, we have a locked room where we store our supplies and personal belongings.

You can use :

The lounge :

  • TV (with Android TV) ;
  • radio with DAB and Internet radio.

Kitchen:

  • salt and pepper ;
  • sugar ;
  • glasses ;
  • mugs ;
  • cutlery ;
  • plates ;
  • kettle ;
  • coffee machine with aluminium capsules (Nespresso type)
  • toaster ;
  • blender ;
  • oven ;
  • microwave (microwaves) ;
  • dishwasher (and dishwasher tablets) ;
  • washing-up liquid ;
  • toilet paper ;
  • kitchen paper ;
  • bin liners.

Dining room:

  • table ;
  • 6 chairs.

Bathroom(s) :

  • shampoo ;
  • shower gel.

Outside:

  • picnic table for 6 people ;
  • cushion (in storage room, please return to storage room after use) for picnic table;
  • bbq (you must provide your own charcoal and maintain the bbq) ;
  • bicycle shed (covered, lockable).
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Well read is half started.

Beko wasdroogcombinatie 

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Access to property.

You have just received the access code to our property.This personal code is valid from 4 p.m. to 10 a.m. on the day of arrival and until 10 a.m. on the day of departure.The different locks where you can use this code are :
  • garden gate ;
  • outside storage room ;
  • bedroom door(s) (these are open by default and do not usually require a code).
The neighbouring door(s) remain(s) closed:
  • the private room next to the dining room area ;
  • rooms that you have not reserved.
We have several locks, all with the same principle, you enter a code, press the # or unlock button and the door can be opened.You have a limited time in front of the doors, so open the door immediately after entering your code.Below are videos of the different locks, their locations and how to open the door.

Important: to make the locks work correctly, we have installed areceiver in the living room and in the Adriaen bedroom. You are not allowed to pull out the USB plug!

Videos.

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House rules

We trust that you will enter the house with care and respect, like a good housefather or house mother. Nevertheless, we would like to draw your attention to some house rules so that everything runs smoothly.

Failure to comply with these rules may result in the early termination of your stay, with no refund of rental fees already paid and possible revocation of the rental deposit.

Do you have any questions or comments about the regulations? Feel free to contact us!

No smoking in the house

outside is fine
but keep it clean

If you do smoke in the property (all types of smoking, including e-cigarettes) we will charge 250 euros for extra cleaning costs.

Respect neighbours

please be quiet outside
between 10pm and 8am

It is also forbidden to set off fireworks on the entire site.

Parking

only in the designated areas
in front of the brown gate

It is forbidden to block the driveway (this is a common passage for us and the neighbours).

No parties

no external guests
no illegal (video) recordings

Parties are not allowed in the property. No external guests other than the number specified in the booking are allowed.

Close windows and doors

and lower the heating
when you leave the house

Use energy sparingly as you would at home.

Save energy and water

switch off appliances
when not in use

Clean the appliances after use - you do the same at home, don't you?

Recycle the waste

in the indicated
(rubbish) bins

Absorb grease residue with kitchen paper and then deposit it in the residual waste bag.

Something broken/broken?

report it immediately!
we will immediately find a solution

If you have broken something, we will deduct this from your deposit. If you have not reported damage in advance, we will charge an additional 20 euros in administration costs.

Close the property

for your and our safety
check that the door is closed

The property is equipped with digital locks. The code(s) you receive are personal and may not be passed on to third parties. The code(s) are only valid during your stay.

Appliances

in the flat
kettle, toaster, TV,...

It is only allowed to use the appliances in the house. Use of deep fryer, gourmet, raclette, stone grill, tepanyaki,... are not allowed in the flat. However, you can use them outside provided you protect the table.

Furniture

and other items/devices
please leave.

The feng sui in the home is good right now, which is why we also ask you to leave the furniture, appliances, items in the cupboards,... be left in place.

You are responsible

for the house
and its contents

Use the house and garden as a good housekeeper and also look after your children and/or guests during your stay. Respect the greenery outside and everything inside.

Private

not for our guests
please respect our privacy

The holiday home is also our home, therefore there are some rooms/places that we ask you not to enter or open.

These are: the closet in the storage room with lock and sign "private" on the door and the attic room (via bedroom Adriaen).

We also ask you NOT to pull out any plugs. There is a white locker in the Adriaen bedroom and in the living room, this gives access to the digital door system, pulling it out may prevent you from gaining access.

Smile

you're in the picture!
for your and our safety

At the entrance to the house, we have installed a camera to protect our but also your property. This is aimed at the entrance and the storage room outside. When there is movement in the dark here, lights automatically come on and the camera tracks your movement. The images can only be requested by the police in case of a crime and will not be used for other purposes.

Pet

welcome to our home
but not alone

Your pet can come along for free, but is not allowed to stay unattended in the house/garden.

We ask you to remove the large- and small-sized groceries and vacuum so that no "glitter" from your pet is left behind. This way, you may avoid extra cleaning costs.

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General terms and conditions

Article 1
These general terms and conditions supplement and form an integral part of the contract for the rental of furnished holiday accommodation ("booking confirmation").
Article 2
The reservation implies the tenant's commitment to rent the furnished holiday accommodation and to pay the rental price due in full. The terms of payment, as specified below, do not alter the fact that, by virtue of the reservation, the full amount of the rental price is due in full.The Hirer does not have a cooling-off period. No cancellation clause is applicable, as this is a (re)rental of a dwelling other than for residential use and it takes place within the period for which the tenant has reserved (art. VI.45, §1, 11° WER).
Article 3
If the tenant does not pay the balance on time and does not do so within a reasonable period of time after Pimpompul has sent a notice of default, Pimpompul will have the right to continue to rent the accommodation.
Article 4
The consumption of water, electricity and/or gas is included in the rental price of the accommodation for a normal number of people. If it is found that excessive amounts of energy have been consumed, we reserve the right to charge these additional costs at the following rates:Electricity: €0.55 kwh Gas: € 0.40 kwh Water: € 9m³
Article 5
a deposit must also be paid 7 days before arrival. The deposit will be refunded within 7 working days of the tenant's departure, if he has fulfilled all his obligations and, if necessary, after payment of any outstanding sums.
Article 6
The holiday home is rented furnished. 90% of the rental price covers the property and 10% covers the furniture, unless a different breakdown has been agreed.
Article 7
The holiday home is exclusively intended for private use. The tenant may not use the property as his or her principal residence, nor may he or she use it for professional purposes. The tenant is expressly forbidden to take up residence at the address of the holiday home.
Article 8
When using the holiday home, the tenant must act as a normal and prudent person, in accordance with its intended purpose. This means in particular that
  • it is forbidden to move the objects that make up the furniture;
  • the house rules must be respected;
  • sheets must be used on the beds;
  • any damage must be reported to Pimpompul immediately;
  • windows and doors must be closed in case of wind or rain;
  • the holiday home is locked when you are away;
  • noise at night or any other form of disturbance in the vicinity of the holiday home is avoided
The cost of cleaning by an outside company is always payable by the tenant. Price for normal final cleaning :
  • 75 euros (normal final cleaning) ;
  • 100 euros (final cleaning after a stay with pet(s)).
In addition to the final cleaning, the tenant must clean the holiday home:
  • put everything back in its place
  • empty the rubbish bins
  • put away the kitchen sink and clean crockery in the cupboard;
  • leave the holiday home clean and tidy;
  • clean used household appliances
  • leave the beds as you found them when you moved in;
  • clean up after pets.
If the condition of the house and/or garden does not allow the external cleaning company to clean them within the usual timeframe, the rental agency has the right to invoice the tenant for the additional cleaning hours.It is always the tenant's responsibility to leave the contents of cupboards, utensils and protective covers for mattresses, seats and similar equipment clean.The number of people authorised to occupy the accommodation is determined either by the number of beds or by a formal indication and may not be exceeded under any circumstances. Only children's beds may be added.
Article 9
In the holiday home, the tenant is obliged to check the accuracy of the inventory and to make any comments in writing/by e-mail or by WhatsApp within 24 hours. The same applies to the cleanliness of the property. Pimpompul is obliged to deliver the property in good condition. A property that is not furnished in a sufficiently tasteful manner cannot give rise to the recovery of rent. The same applies to adverse weather conditions or construction work in the vicinity.
Article 10
The tenant is also obliged to tolerate and not to hinder technical interventions. Defects in the technical equipment due to force majeure cannot give rise to compensation.
Article 11
The keys given to the hirer may not be tampered with under any circumstances. In the event of tampering, the cost of a new lock and key will be invoiced. Similarly, if the keys are lost, a new lock must be fitted, with sufficient new keys. The cost of this operation is also borne by the tenant.
Article 12
The Tourisme Flandre agency is the competent body from which further information can be obtained on the regulations relating to the operation of tourist accommodation (decree of 5 February 2016 on tourist accommodation and its implementing decrees) and from which the tenant can, if necessary, lodge a complaint on this subject.Contact: Flanders Tourism Agency T : 02 504 04 00 E-mail: logies@toerismevlaanderen.be Registered office: Grasmarkt 61 1000 Brussels
Article 13
If the rental cannot take place due to force majeure or due to legal or regulatory provisions relating to the general interest (such as epidemics, disasters, etc.) with the result that the holiday accommodation cannot be delivered to the tenant and which are not covered by the guarantees of the cancellation insurance taken out by the tenant, the tenant accepts that the reservation be converted into a voucher. This voucher has a value equal to the rental price. No administrative costs will be charged for this conversion.
Article 14
The tenant is expressly prohibited from moving smoke detectors or fire-fighting equipment, removing them, rendering them inoperative or in any other way compromising the fire safety of the holiday home, as well as obstructing or rendering unusable the evacuation possibilities.The tenant is obliged to return the holiday home in the same condition as it was in at the beginning of the stay. This also implies that any information present, including, but not limited to, an evacuation plan, pictograms, an information pack, etc., must be removed. Any breach of this rule will be considered as damage for which compensation will be paid.
Article 15
Pimpompul is not responsible for forgotten objects. If Pimpompul is asked to collect forgotten items and return them to the holiday home, a fee may be charged for this, plus postal charges.
Article 16
It is forbidden to request extensions to the digital television offer in the holiday home or to take out new subscription formulas without the prior agreement of Pimpompul. It is expressly forbidden to purchase programmes, to crack, modify or transmit passwords or to exceed the available browsing capacity. In the event of infringement, administrative costs will be due in proportion to the amounts lost, as well as the efforts required to restore the previous situation.
Article 17
Linen, sheets, dishcloths and towels are provided in the holiday accommodation. Separate bins are also provided for household waste.
Article 18
Smoking is strictly prohibited in the holiday home. Any infringement will give rise to the payment of a fixed penalty of €250.
Article 19
The tenant uses the holiday home at his/her own risk. The owner is not responsible for theft, nuisance or accidents occurring in and around the holiday home.
Article 20
Arrival and departure times, proposed and communicated in advance by Pimpompul, must be strictly adhered to. Early departure does not entitle the guest to any refund. Upon departure, windows and doors must be closed. The heating must be turned down. Terug naar boven

Privacy policy

By using certain parts of this site, by subscribing to the newsletter, you provide information that allows us to identify you as an individual. This is only done in the context of providing services and information and if you give your consent.

Your personal data will be processed in accordance with the provisions of the European General Data Protection Regulation (GDPR).

This privacy policy applies to Pimpompul's services. We are not responsible for the privacy policies of other sites and resources linked to our website, but we refer to them so that you can find the necessary information.

By using this website, you agree to this privacy policy.

You always have the right to access the personal data you have stored:

  • request and consult it
  • modify it (or have it modified),
  • delete it (or have it deleted).

You can do this for one or more entries in different databases.

You can also ask to be deleted from all the databases. You will then be "forgotten" and will not be contacted in any way.

If you make the changes or deletions yourself, they will take effect immediately. If you ask for changes to be made, they will be made as soon as possible and at least within 30 days.

How can you assert your rights?

You can do so by clicking on a link at the bottom of the newsletter or by sending a simple request by e-mail to davidvb@mac.com. You can also use the contact form.

Always indicate :

  • Thefirst name and surname of the person you wish to delete or modify.
  • Thee-mail address of the person you wish to delete or modify.
  • The changes you wish to make or the deletion of the person.

This is how we process your data

The data controller is :

  • Pimpompul
  • Leenvoetweg 17
    9700 Oudenaarde
  • 055 58 02 40

Your personal data is processed by the following data processors (who also comply with the GDPR rules).

We use Google Analytics to analyse the use of our website. For this purpose, information about the use of our website is collected anonymously. This data is not passed on to Google and is not used for marketing and advertising purposes.

What data is collected?

Only the personal data required to provide part of our service or to send information is collected.

This may include

  • first and last name
  • e-mail address
  • home address
  • business address
  • telephone number
  • vAT number

In the forms, certain information is compulsory (generally marked with an *). This data is necessary to provide you with the service you request.

Other information - not marked with an * - may be useful, but is not absolutely necessary. It is up to you to decide if you want to enter data here.

No marketing profile is created on the basis of data entered or cookies placed (see below).

Why are your personal details collected?

Your personal data is used for a specific purpose (and only for that purpose) on the basis of the following legal grounds:

  • Contact form: to respond to your request, provide an answer (execute the order).
  • Newsletter subscription: to send you a newsletter from time to time with offers or information that may be of interest to you (relevant authorisation)
  • Booking form: to enable us to process your booking

An exception can only be made with your explicit consent.

How long will your data be kept?

Personal data is kept for as long as is necessary to provide you with the service you have activated or for which you have given your consent. Your personal data will be kept for a maximum of one year after the last time it was used.

Transmission to third parties

Your personal data will not be passed on to third parties. We only use services that process personal data if we have concluded a processing agreement with them, if these services are necessary for the provision of our services and information and if they are able to guarantee secure storage of personal data with a guarantee of respect for your privacy.

Your personal data will only be transmitted if this is necessary to achieve the purpose for which you have given your consent and provided the personal data (sending a newsletter, booking a service, etc.) or if this is required and authorised by law (for example, as part of a legal investigation).

For example, a third party is engaged to:

  • provide payment transactions ;
  • provide (and distribute) newsletters and invitations.

If you give your explicit consent, your personal data will be shared with third parties, for example: name, address and e-mail address. You have the right to withdraw this consent at any time, without prejudice to the lawfulness of the processing prior to withdrawal.

We do not provide personal data to parties based outside the EU, with the exception of Google.

Minors

We will only process the personal data of minors (persons under the age of 16) if the parent or legal guardian has given written consent.

or

We have absolutely no intention of collecting data on underage visitors to our website, even if they have given their parental or guardian consent. However, we cannot check whether a visitor is a minor. Therefore, please ensure that you are involved in the online activities of your minor children to prevent their data from being processed by us or our partners.

Data security

The computers and Internet connections on which your personal data is stored and transported are secured as far as possible against hacking, the installation of malicious software and other misuse.

Any person likely to consult or learn of your personal data on behalf of is bound to secrecy regarding this information.

Personal data is backed up so that it can be recovered in the event of physical or technical incidents.

Automatic storage of non-personal data

When you visit this website, data relating to theuse of the site is automatically stored. This data is non-personal and anonymous (your IP address, for example, is not tracked). We analyse this information using Google Analytics (for more information, read the Google and Google Analytics privacy policy) in order to improve our website, but no personal information is tracked or passed on to Google and other third parties.

Cookies

This website uses functional and analytical cookies. This is done anonymously. To find out more, see our cookies policy.

In short, functional cookies improve the operation of our website, while analytical cookies tell us how the website is used. No personal data is collected or transmitted as part of this process. Cookies are not used for marketing or advertising purposes.

You can disable and enable cookies in your browser settings and delete them.

Facebook, Twitter and other social media

This site contains sharing buttons for social media networks. The code for these buttons places a cookie on your computer when you use them. The privacy rules of the social networks apply here. We have no influence over, and are not responsible for, what these networks do with your personal data.

We also have no control over how other social media users treat your information after you have shared something on our website.

Changes

This privacy statement is subject to change. We adapt the rules and conditions in order to best protect your privacy and process your personal data in a transparent manner. We therefore invite you to consult it regularly. It was last amended on 11 February 2024

In the event of a problem .

We treat your personal data with the utmost care and keep it safe. In the event of a problem, we will inform you as soon as possible and do everything in our power to limit the damage.

The dispersal of your personal data as a result of theft or data leakage cannot give rise to claims for damages against us.

Complaints

If, despite our precautions, you still have complaints about our use of your personal data, please contact us using the contact form and we will find a solution.

You can find more information about complaints procedures on the following websites: Commission for the Protection of Privacy, Flemish Supervisory Commission.

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